SECAD LOCAL AREA EMPLOYMENT SERVICE (LAES) PART-TIME CASEWORKER ( WEST
CORK)
SECAD Partnership CLG. SECAD is a local development partnership, that
delivers a range of local and community development programmes
including the LEADER Programme, the Social Inclusion & Community
Activation Programme (SICAP), the Rural Social Scheme, LAES, Tús
among others.
CONTEXT OF POST
SECAD has developed a team of LAES Caseworkers that provide a range of
supports to those referred from the Department of Social Protection to
the LAES in our catchment, including CV preparation, interview skills,
career direction support, technology for work skills, social welfare
supports and access to other public services that could assist the
persons return to employment and activation.
These LAES services are being developed in parallel with existing
valuable and experienced services such as those developed as part of
Local Development ‘SICAP’ employment supports. From a value added
and person-centred perspective, it will be essential that these
supports are offered and delivered in a logical, collaborative, and
connected manner for each client.
SECAD is seeking to hire an individual on a part-time (3 days per
week) basis who is currently based in or will be based in the West
Cork area. This role will involve working in two or more of our
western locations of Skibbereen, Bantry, Clonakilty, Carrigaline.
Caseworkers are required to be flexible and move to other locations as
the programme evolves reflecting changes in referral trends.
PRINCIPAL DUTIES
* Provide a practical but empathetic approach to engaging all
referred clients.
* Ensure the effective completion of referral appointments made by
Department of Social Protection (DSP) through the SECAD LAES
Co-Ordinator.
* Engage with referred clients using a three-tier approach
encompassing: Initial assessment, Assessment of readiness to work and
change. Interview and engagement.
* Identify client goals, aspirations, and barriers to employment,
providing good customer service, including meeting and professionally
greeting clients.
* Ensure all initial assessments focus on getting to know the
participant, their motivation and exploring their aspirations and
needs.
* Identify, clarify, and manage the client’s expectations of the
process, including data protection, confidentiality, and ground rules
of the LAES intervention and the relationships required to achieve
buy-in.
* Manage a caseload efficiently and effectively in line with company
and funders procedures and guidelines and against defined KPIs.
* Prepare and maintain a Personal Progression Plan (PPP) for
clients.
* Assist clients with job preparation, including curriculum vitae
preparation, job seeking and interview skills.
* Identify the individual supports required for each client.
* Responsibility for arranging and managing client appointments.
* Liaise with employers to provide a job-matching service.
* Assess and ensure clients are signposted both internally and
externally, with the specific objective of ensuring labour market
engagement.
* As necessary, liaise directly with the respective ETBs, SOLAS,
DSP, and other public and private training providers and agencies.
* Present oral and written reports to the LAES Team Leads and others
as required.
PERSON SPECIFICATIONS
ESSENTIAL
* The successful candidate must have a full clean driving licence
and own transport that is fully insured.
* Be motivated to provide a professional service focusing on
securing positive outcomes for our clients and the wider community.
* Have strong interpersonal, communication and facilitation skills.
* Demonstrate an adaptable communication approach to suit the
individual need of each client.
* Have empathy for clients, with the ability to demonstrate an
unconditionally positive and respectful approach.
* Ability to build rapport and trust as well as manage conflict and
support de-escalation of challenging behaviour.
* Possess good report writing skills, particularly a high degree of
skill in producing quality well-presented written documents.
* Have strong ICT skills with the ability to learn ICT systems
quickly and hold a strong general IT skillset in the use of MS Office
suite in particular Word, Excel, SharePoint.
* Hold strong organisational, time management and administration
skills (LAES Case Workers will need to manage their own administration
duties including record keeping, appointment setting etc.)
* Be able to demonstrate the ability to apply resilience, deep
focus, attention to detail and a capacity to strictly adhere to
procedures within the context of a busy workload.
* Possess a general understanding of the barriers facing unemployed
people in accessing progression options.
* Respect for confidentiality and a willingness to strictly adhere
to data protection processes.
* Possess a willingness to learn and be open to taking on new duties
and projects that will support the work of our service and most
importantly serve to promote the progression of our clients.
* Excellent teamwork skills developing strong working relationships
with individuals and co-workers.
* Be flexible in terms of availability and work location within the
SECAD LAES Catchment
DESIRABLE
* A third level qualification in a suitable subject area such as
Human Resources, Coaching & Coaching Psychology, Community
Development.
* Have previous relevant work experience supporting those
experiencing unemployment and social exclusion or working in services
to support the local community at large.
* Previous experience in information provision and signposting to
services including awareness of referral pathways across education,
training, and community services.
* Have a clear understanding of the effects of unemployment on the
individual’s self-image, behaviour patterns and general well-being,
particularly the effect on long-term unemployed people.
* Possess a knowledge of digital tools & information sources focused
on education, training, career direction.
* Demonstrate an ability to support individuals to access
opportunities.
* Previous experience in the use of online monitoring and reporting
systems.
* Understand the principles of social inclusion / rural development.
TRAINING PROVISION
* Full training will be provided to the successful candidate this
will include,
* Case Management System training
* Education/Training/Community referral pathways & signposting
process
* Employability/ Recruitment Theory
* General coaching models, tools, and questions.
Additional training opportunities are offered to team members via
third parties when available in areas that have a direct impact on
caseworkers’ duties/responsibilities.
HOW TO SUBMIT AN APPLICATION
Please email your application (CV & Letter of Application) to: **APPLY
ON THE WEBSITE**
Subject box to be marked “LAES CASEWORKER ” BY **APPLY ON THE
WEBSITE**:**APPLY ON THE WEBSITE**PM MONDAY **APPLY ON THE WEBSITE**ST
OCTOBER. Shortlisted candidates will be contacted on TUESDAY **APPLY
ON THE WEBSITE**ND OCTOBER to arrange attendance for interview.
_SECAD is an equal opportunity employer and canvassing will
disqualify._
We need : English (Good)
Type: Permanent
Payment:
Category: Others
